About Us

Empowering and Guiding Canada’s Workforce

Progress Career Planning Institute (PCPI) in Toronto, Ontario is a not-for-profit, business-focused organization. We offer career development and training services for individuals who push for success. Thriving on multiculturalism, we tap into the unique skillset and background that every professional brings to the table. For more than 26 years, PCPI has fostered strong connections with Canadian employers and local community partners because we believe this helps us find creative HR solutions to the demands of the Canadian labor market.

Our Mission

Building communities by empowering people to pursue their potential.

Our Values

  • Progress Through Innovation and Collaboration
  • Respect and Value the Diversity and Unique Strengths of Individuals in the Community
  • Integrity and Excellence in All Our Services
  • Transparency and Accountability

Our Vision

A successful Canadian economy powered by the ingenuity and diversity of our working people. We envision a Canada where diversity is embraced, businesses are growing, and communities are flourishing.

Awards & Recognition

In 2016, Silma Roddau, the president of PCPI received the Leadership Award during the 6th Annual Share The Light Awards organized by Northwood Neighborhood Services. The Leadership Award was created to recognize Executive Directors and Board Directors who work tirelessly to lead their organization with vision and passion.

In 2010, readers of the Toronto Community News voted PCPI as the Silver Finalist in “Best of Best, 2010 Reader Choice Awards”.

In 2003, with partners City of Toronto Economic Development, Toronto Community News, PCPI created and successfully produced the first highly acclaimed IEP Conference.

Since 2003, these groundbreaking events, featuring senior executives and presenters from academia, regulatory bodies, and major Canadian corporations, have offered unprecedented networking and hands-on skill building opportunities for thousands of Canada’s Internationally Educated Professionals (IEPs).

More of PCPI’s Highlights

We launched one of Canada’s first business centers for Cultural Intelligence (CI); Commission of several research studies.

Our organization created the Advisory Council/Think Tank; and developed the Majority Report White Paper plus other promotional articles in key publications.

The Scarborough Chamber of Commerce officially recognized PCPI’s success by nominating it for both Business of the Year and Corporate Excellence of the Year awards.

In 2002, PCPI won the Scarborough Chamber of Commerce Business Excellence Award.

In 2004, Scarborough Mirror readers voted PCPI as one of the best employment agencies in their area.

Join Our Team

Job Postings

1. Manager for the Employment Service (ES) Project

2. Youth Program Social Worker



Progress Career Planning Institute (PCPI) is seeking a Manager for the Employment Service (ES) Project

Reporting: Reports to and receives supervision from the President of PCPI

PCPI is a not-for-profit business focused organization that provides career development and employment related services to a diverse cross-section of individuals and businesses. Our work in the community includes research on workforce integration, delivery of the IEP (Internationally Educated Professionals) Conference, a unique forum for internationally education professionals now in its 18th year, and Employment and Career Services. Our organization’s success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, community engagement and innovative programming.

Scope of the Position: To help us carry out our work we are seeking a dynamic and energetic individual to inspire, motivate and provide leadership to a professional team in a fast-paced environment, liaise with business and government leaders to address skills gaps, leverage opportunities to build capacity for the organization and the community. The position, although not limited to, will manage the day-to-day employment service delivery, monitor service, and program trends, conduct data analysis, author reports, and proposals, liaise with diverse stakeholders, establish partnerships, and assist with business development/new initiatives.


  • Monitors employment services milestones – IOM. and CAMS data input and uploading service activity data in EOIS-CAMS
  • Compiles and analyses data for statistics and writes Quarterly Status and Adjustment and Detailed Service reports as needed.
  • Organizes and maintains a broad range of up-to-date service delivery statistics and resources for proposals.
  • Conducts monthly case files’ audit and EOIS-CAMs monitoring.
  • Surveys service providers, employers, and clients to gauge service satisfaction and implement improvement as needed.
  • Assists with generating business development opportunities/ ideas, strategies, and implementation.
  • Oversee the development and maintenance of employer database.
  • Review case files and monitor file closure for appropriate outcomes.
  • Work with staff to develop innovative job search and skills development workshop.
  • Ensures that the employment program have professional and knowledgeable staff by providing training and or recommended training as needed.
  • Leads, and provides encouragement to staff that empowers them to achieve their full potential.
  • Holds regular team meetings to share knowledge, provide and receive feedback.
  • Responds to staff issues and takes disciplinary action when necessary.
  • Provides orientation and training to staff and ensures that they are equipped with the tools, and knowledge of organizational policies, procedures, and values.
  • Provides ongoing feedback and annual performance appraisal to encourage continuous improvement opportunity for new learning.
  • Provide staff and senior management with updates on programs and community services.
  • Works collaboratively with Information & Resource staff to develop workshop schedules.
  • Sources business development opportunities and writes funding proposals to assist the organization to build capacity and expand services to meet community needs.
  • Represents the organization on community committees and participates in brainstorming opportunities to help develop initiatives and activities that promote economic growth for the community.
  • Attends and participates in operations and staff meetings.
  • Other duties as assigned.


Summary of qualification

A university degree in one or more disciplines such as, Business Management, Social Science, Human Studies and/ or Education specializing in counselling with five years’ senior or middle management experience preferably in not- for-profit and possess:

  • Working knowledge of Employment Ontario Service Delivery Model is an asset.
  • Experience leading and supervising staff/teams to achieve their best and evaluating performance.
  • Experience in program management, problem solving, decision making and ability to develop and coordinate projects with minimal supervision.
  • Proven conceptual and analytical skills to anticipate and absorb complex performance management issues and address trends in program delivery services.
  • Experience compiling and analyzing data from a variety of sources.
  • Demonstrated mathematical aptitude to manage project metrics and outcomes.
  • Experience authoring grant proposals with successful results
  • Superior judgment and political acuity
  • Demonstrated written and verbal communication skills.
  • Experience working with MS Office and EOIS-CAMs database.
  • Experience working independently as well as part of a team.
  • A network of contacts and able to build and maintain relationships both internally and externally.
  • Strong work ethics and professionalism that complement the business standards of PCPI.
  • A valid driver’s license and access to a vehicle

 This is a full-time position with a competitive benefits package.

 Please submit your resume and salary expectations to Bernadette Ferdinand-Shepherd at: shepherd@careerplan.net .

 In keeping with our commitment to diversity and cultural intelligence, we encourage applications from persons of all races, ethnicities, religions, and sexual orientations.  We thank all candidates for their interest; however, only those whose skills match with the required competencies will be invited for an interview.   Sorry, no telephone enquiries please.

 Please note:  This position requires a police reference check prior to starting the position.



Progress Career Planning Institute (PCPI) is seeking a Youth Program Social Worker

PCPI is a not-for-profit organization that provides career development and employment related services to a diverse population to reach their full potential. The organization is also the proud creator and presenter of the IEP Conference, a unique forum for internationally educated professionals. Our organization’s success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, and innovative programming.

We are seeking an experienced and dynamic Social Worker who shares our passion for delivering excellent quality client-centered services for diverse client groups. The selected Social Worker will work as part of the Youth Pathway Program team that provides soft skills training and work experience to young adults participating in the program.  We are looking to hire a Social Worker to work within our employment pathway program with a focus on youth mental health and well-being.

The position of social worker is accountable for assessing and providing psychosocial support to youth and unemployed individuals who need additional help managing social and mental health challenges and who need short-term interventions to help them get back on track in managing everyday life and sustainable employment. The individual will work with clients using a variety of therapy methods that are short-term (e.g., crisis counselling, brief solution-focused counselling and or referrals) to promote crisis stabilization and coping mechanism to function at an optimal level.

The Social Worker will work collaboratively with our managers across employment and settlement projects and acts as a resource expert to the teams.

Working as part of a team, the incumbent will promote the organization and ensure that services are in accordance with PCPI projects’ service delivery funding agreements.

Specific responsibilities include, but not limited to:

  • Develop and facilitate a series of workshops including mental health and social wellbeing, work life balance and coping mechanisms.
  • Complete a psycho-social assessment and provide therapies using a variety of psychotherapeutic modalities that are short term non- judgemental and supportive, to promote crisis stabilization aimed at returning to an optimum level of functioning.
  • Liaise with government, community agencies serving youth and unemployed individuals, to bridge services that will address the needs of this demographic.
  • Evaluate participants’ progress and provide ongoing support through case management.
  • Assist with evaluating the delivery of the program and make recommendations for addressing gaps and or improvements.
  • Coordinate interactive group activities both online and in-person participants, that include opportunities for leadership development, civic engagement, intergenerational understanding, cultural acknowledgement and celebrations, and orientation/information sessions to help youth develop social skills and stay connected with their environment.
  • Provide referral to educational institutions, recreational and/or, volunteer programs and to Job development once youth are functioning at their optimal level.
  • Work with team members to develop strategies for connecting participants experiencing mental health and social challenges, with the appropriate service for ongoing support.
  • Identify new sources for referral to the program and as needed conduct follow-up to establish rapport and assess their needs.
  • Maintain current knowledge of Government program guidelines and funding regulations.
  • Develop and present seminars to promote the organization services, and to address mental health strategies for job seekers, tips for coping with stress etc.
  • Work as part of a team to develop a communication plan to share information/resources across the organization projects’ teams.
  • Develop a network of mentors to provide mentoring support for participants during and after employment/placement.
  • Maintain accurate and timely casefile documentation using internal systems (e.g., case files, and database,) and monitor participants’ progress through follow-ups at specified intervals, and surveys to obtain impact/outcomes.
  • Other general duties as required.


Summary of requirements and qualification

  • MSW obtained from an accredited School of Social Work.
  • Two years’ experience working with unemployed individuals in a NPO environment.
  • Recent experience working with youth serving institutions is an asset.
  • Experience using individual and or group therapy skills (e.g., Cognitive Behaviour Therapy, Brief Solution Focused Therapy) is an asset.
  • Demonstrated skills in crisis intervention, individual and brief solution focused psychotherapy
  • Knowledge and experience with different models of assessment and treatment for youth experiencing mental health challenges, etc.
  • Excellent organizational skills with demonstrated flexibility and adaptability to work in an evolving environment.
  • Ability to work independently as well as in a team setting.
  • Demonstrated interpersonal and communication skills.
  • Working knowledge of the Mental Health Act.
  • Ability to respond quickly and decisively to crisis situations.
  • Demonstrates diverse cultural awareness and sensitivity.
  • Experience working with diverse client groups.
  • Knowledge of a second language, not required, but is an asset.
  • Demonstrated experience in developing and delivering workshops and /or seminars.
  • Must demonstrate organizational planning and time management skills.
  • Possess excellent communication skills - oral and written.
  • Knowledge of community resources is essential.
  • Flexibility to work some occasional evenings and weekends as needed.
  • Strong work ethics that complement the organization’s business standards.
  • Working knowledge using MS Windows environment including Excel spreadsheet and familiar with Teams.

 If this sounds like an opportunity for you to apply your education, skills, and experience to this position and to an organization that is progressive with growth opportunity, then we want to hear from you.

PCPI offers a competitive benefits package.

Please submit your interest in a cover letter and resume to: shepherd@careerplan.net, by September 29, 2023. All responses to this job posting must be submitted by email, no telephone enquiries please.

In keeping with our commitment to diversity and inclusion, we encourage qualified applicants from all races, ethnicities, religions, and sexual orientations.

We thank all applicants for their interest; however, only those whose education, skills and experience match with the required qualification and requirements will be invited for an interview.

Vaccination Policy: In accordance with PCPI COVID-19 Vaccination Policy, all PCPI employees are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.



Our Team

Board Members

  • Roula Panagiotopoulos – PCPI Chair
    President, PURE
    A recent nominee for the RBC Canadian Women Entrepreneur Award in 2017, Roula Panagiotopoulos is president of PURE. Throughout her career she has been a key player in some of the largest health and beauty companies in Canada. While working at Vital Science, Roula was instrumental in setting retail growth strategies that positioned VS for acquisition by Valeant Pharmaceuticals. She currently works with companies in acquisition mode to provide comprehensive due diligence reporting and flight path. Active in her community, Roula founded N9NE fundraising gala that raises money for charities in Toronto and Canada.
  • John Harris – Past PCPI Chair
    Professor and Program Coordinator, Accounting & Financial Services at the School of Business, Seneca College
    Dr. John Harris is the Board Chair of PCPI. He was previously the Treasurer of the Board for about four years. John is a Professor and Program Coordinator in the Department of Accounting & Financial Services at the School of Business at Seneca College. John is a Professional Accountant (CPA) and a Fellow of the Society of Professional Accountants (FCPA). John joined Seneca in 2013 after a progressive 30-year career as an Accountant and Administrator in both the private and public sectors. In addition to his volunteer work with PCPI, John is a member of the Education Committee of the Canadian Institute of Financial Planners (CIFP) and is an active volunteer at his church and at the Toronto East General Hospital. He is married with three children.
  • Chris Alexander
  • Steven Chaves
  • Javaid Khan

Get in Touch With Us

Send us all your questions and suggestions about our career development services by filling out our online contact form.